CUSTOMER ENABLEMENT
Every team gets the Leap they need
Your teams need something different from the same data. Leap is configured so clinical, operational, IT, marketing and management teams each have what they need to get their jobs done.
- Customer users on Leap1,250+
- Visits with the Leap-attributed care team86%
- Platform views a year2M
OPERATIONS TEAMS
Every call and visit starts informed
Service, scheduling, patient experience, growth and clinical teams all depend on the same detailed picture of the consumer and performance. Leap provides that picture, with priorities for each contact and a clear read on how each visit went.
- Consumer profile and ranked, curated work lists
- Post-visit survey results, NPS and service recovery workflows
- Schedule, capacity and no-show views
- Performance tracking by location, provider and process
IT & DATA TEAMS
Build in Leap, not around it
Full access to your data from raw through curated, and the same tools our team uses to run it, so your analysts and engineers can model, report and build with us or on your own.
- IT: build a custom data lake, orchestrate pipelines and create your own data models in Leap
- Data analysts: query, report and build dashboards on curated data with the same tools our team uses
CLINICAL TEAMS
In the exam room and between visits
Providers see the clinical priorities in the EHR at point of care. Care managers use the full profile to support high-need patients between visits. Both work from the same panels and profiles.
- Set up in the EHR workflow at implementation
- Profile includes demographics, utilization, health status and engagement history
- Insight refreshes as the data changes, and actions are captured in the record
MANAGEMENT
Reporting leaders can act on
Measure what matters across the business from a single source of truth, built on credible patient panels, so leadership time goes to improvement, not arguing about the data.
- Published dashboards by function and business line
- Custom dashboards and reports built by your team or ours
- Actionable down to each location, provider and business process
